Effective interpersonal communication among community health workers and breastfeeding mothers is one of the most important elements for improving exclusive breastfeeding among mothers. Breastfeeding mothers who understand the importance of exclusive breastfeeding, and who believe the community health worker is concerned about their well-being, show greater satisfaction with the care received and are more likely to comply with treatment regimes. Despite widespread acknowledgement of the importance of interpersonal communication, the subject is not always emphasized amongst community health workers. In this thesis, the researcher will look at how more effective interpersonal communication between breastfeeding mothers and community health workers could help reduce child mortality in Korogocho slums.
1.4 Objectives of the study
The main objective of the study will be to evaluate the effectiveness of interpersonal communication employed by community health workers when educating mothers on exclusive breastfeeding which reduces child mortality.
1.4.1 Specific objectives
i). To assess the use of interpersonal communication by community health workers while guiding mothers on exclusive breastfeeding
ii). To evaluate how interpersonal communication has been implemented by community health workers to help reduce child mortality through educating on exclusive breastfeeding.
iii). To assess the effect that interpersonal communication has had on the health field with regards to community health workers.
iv). To find out ways through which interpersonal communication among community health workers and breastfeeding mothers could be improved to have more reach.
1.5 Research questions
i). What are the ways employed by community health workers in the process of educating mothers on exclusive breastfeeding?
ii). In what ways has interpersonal communication been implemented by community health workers to make sure that mothers are effectively advised on exclusive breastfeeding?
iii). What effect does interpersonal communication have on the field of healthcare that involves community health workers?
iv). What ways could be employed to enhance interpersonal communication between community health workers and breastfeeding mothers to ensure that they are lesser child deaths due to exclusive breastfeeding?
1.6 Significance of the study
Through completion of this thesis the health field could borrow from it ways through which it could employ to enhance interpersonal communication among patients and health practitioners both in hospitals and those serving the community. This is so because better communication leads to extended dialogue which enables breastfeeding mothers to share more information about their problems and community health workers to make better advice. Good communication enhances health care education and counseling, resulting in more appropriate treatment regimes and better patient compliance. Effective interpersonal communication also benefits the health system as a whole by making it more efficient and cost effective. Thus, clients, providers, administrators and policy makers all have a stake in improved provider-client interactions.
Through this study community health workers could adopt a guide that is aimed at developing interpersonal communication training activities where they could enhance their communication skills. More training means that they have improved strategies that they could employ to deal with breastfeeding mothers. Hence better communication between the two means that there are lesser deaths for children under the age of five.
The study will recommend locally-appropriate interpersonal communication strategies that will provide a general framework for action that will be used by community health workers to reach to breastfeeding mothers.
Through the implementation of results from this study, there is high likeliness of dramatic changes since interpersonal communication is employed to involve more mothers educating them on exclusive breastfeeding.
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